Returns & Exchanges

ANNA QUAN offers a seamless return process for items in original condition with tags attached within 14 days of delivery. We provide refunds for full-priced items and store credit for sale pieces to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Label and Dispatch

  Affix the pre-paid shipping label provided via the portal to your parcel and drop it off at your nearest authorized courier location.

• 4.
  Processing and Refund

  Once our quality control team inspects and approves your return, your refund or store credit will be issued within 5-7 business days.